{"id":281,"date":"2020-03-01T17:09:20","date_gmt":"2020-03-01T17:09:20","guid":{"rendered":"http:\/\/qcrcorp.com\/?p=281"},"modified":"2020-03-01T17:09:20","modified_gmt":"2020-03-01T17:09:20","slug":"prevention-oriented-system","status":"publish","type":"post","link":"https:\/\/beta.qcrcorp.com\/?p=281","title":{"rendered":"Prevention Oriented System"},"content":{"rendered":"

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A Peddler of Perfection once wrote a book about quality called \u201cI\u2019ll know it when I see it.\u201d That would indicate that he doesn\u2019t actually know \u201cit\u201d before he sees \u201cit\u201d. In the present universe where \u201ctrial and error\u201d is the norm, this is rather a typical approach. I would dare say there is a better chance that he would not know it even if he does happen to see it. The fact is, we need to know \u201cit\u201d so we can successfully see it or produce it or decide on it. For example, every counterfeit expert understands that their job is much simpler when they know in detail what genuine money looks like. Instead of looking for counterfeit money they look for the real thing. This plays out more readily in business.<\/p>\n

There are two kinds of people in the world. (Actually there are more than two kinds but for this analysis let\u2019s just imagine two.) Those that go to work thinking, \u201cI wonder what\u2019s going to happen today?\u201d and those that know exactly what\u2019s in store for them during the work day. All too often one is called \u201cmanagement\u201d while the other is called \u201cworker\u201d. It may come as a surprise but in our present universe the person that has no idea what the day holds is usually paid much more than the other. In fact, the knowing others can\u2019t wait to be in the unknowing state, making more money and juggling the stressful chore of overcoming the situations they and their company is thrust into. Essentially making sense out of what appears to be, and usually is, chaos.<\/p>\n

Generally speaking, to handle this state of confusion requires additional education. Companies require it and quite a few won\u2019t even allow an interview for one of these positions unless you\u2019ve either been in this unknowing state for many years or have a master\u2019s degree to theoretically prove you have the experience to recognize wrong things. Companies will lavish rich rewards on individuals that appear to thrive in the constant chaos of problem solving\u00a0that comes with most business days. Heaven forbid that it ever becomes predictable.<\/p>\n

It\u2019s really quite amazing to me. The Quality industry heaps all kinds a praise on the Quality GURU\u2019s of the past. But in reality, well, to quote Peter Drucker, “I have been saying for many years that we are using the word \u2018guru\u2019 only because \u2018charlatan\u2019 is too long to fit into a headline.”\u00a0 What happened to the Quality Revolution of the 80\u2019s? Why do we still have all these problems, with more appearing on the horizon?<\/p>\n

There is only one constant when it comes to problems and a hint of it first appeared right after God had written, \u201cAfter that God saw everything he had made and, look! [it was] very good.\u201d And then, all hell broke loose, so to speak! That\u2019s right; people were let loose, with free will. In the conflict resolution\/problem resolution\/corrective action world a tremendous trial and error takes place to determine \u201croot cause\u201d when it\u2019s always the same, PEOPLE. All work is a process, all problems are process related and behind every process lurking in the background somewhere is a person. That means there are no product problems they just manifest themselves there. The world recession beginning in 2009 was caused by people. Mr. Greenspan was on TV saying \u201cThis will happen again!\u201d meaning the greed and other characteristics of mankind will raise their ugly heads again sometime in the future; after all we\u2019re only human.<\/p>\n

If we want to truly eliminate the problem resolution cycle and all the waste surrounding it, we must first be able to visualize and\u00a0demonstrate\u00a0process\u00a0perfection. Simple, you might be thinking, but wait! In most colleges of higher learning our\u00a0unknowing are being taught about the “economics of quality” and why expecting perfection is costly and therefore bad. They discuss things like\u00a0the “indifference zone” where “optimum quality” has been reached and spending anymore money would just increase the costs with very little return on investment. However in reality the discussion is not about QUALITY but aspects of engineering\u00a0like design, sustainability, maintainability even marketability. It is always less costly to do things right the first time, every time.<\/p>\n","protected":false},"excerpt":{"rendered":"

A Peddler of Perfection once wrote a book about quality called \u201cI\u2019ll know it when I see it.\u201d That would indicate that he doesn\u2019t actually know \u201cit\u201d before he sees \u201cit\u201d. In the present universe where \u201ctrial and error\u201d is the norm, this is rather a typical approach. I would dare say there is a […]<\/p>\n","protected":false},"author":2,"featured_media":0,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[1],"tags":[],"class_list":["post-281","post","type-post","status-publish","format-standard","hentry","category-uncategorized"],"_links":{"self":[{"href":"https:\/\/beta.qcrcorp.com\/index.php?rest_route=\/wp\/v2\/posts\/281","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/beta.qcrcorp.com\/index.php?rest_route=\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/beta.qcrcorp.com\/index.php?rest_route=\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/beta.qcrcorp.com\/index.php?rest_route=\/wp\/v2\/users\/2"}],"replies":[{"embeddable":true,"href":"https:\/\/beta.qcrcorp.com\/index.php?rest_route=%2Fwp%2Fv2%2Fcomments&post=281"}],"version-history":[{"count":0,"href":"https:\/\/beta.qcrcorp.com\/index.php?rest_route=\/wp\/v2\/posts\/281\/revisions"}],"wp:attachment":[{"href":"https:\/\/beta.qcrcorp.com\/index.php?rest_route=%2Fwp%2Fv2%2Fmedia&parent=281"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/beta.qcrcorp.com\/index.php?rest_route=%2Fwp%2Fv2%2Fcategories&post=281"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/beta.qcrcorp.com\/index.php?rest_route=%2Fwp%2Fv2%2Ftags&post=281"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}