{"id":159,"date":"2020-07-10T16:02:33","date_gmt":"2020-07-10T16:02:33","guid":{"rendered":"http:\/\/qcrcorp.com\/?p=159"},"modified":"2020-07-10T16:02:33","modified_gmt":"2020-07-10T16:02:33","slug":"genesis12","status":"publish","type":"post","link":"https:\/\/beta.qcrcorp.com\/?p=159","title":{"rendered":"Genesis"},"content":{"rendered":"

\"\"For whatsoever a man soweth, that shall he also reap.
\nGalations 6:7<\/em>
\n<\/em><\/p>\n

The fight started out on the production floor, the manufacturing manager got so mad he put his fist through a wall after accosting my Quality Engineering manager. I\u2019ll be the first to admit it; I started it.\u00a0 But it couldn\u2019t compare with the time\u00a0I was sitting at the Number 10 across from my brand new employer Datapoint in San Antonio when a wine glass flew overhead and smashed into the plate glass mirror behind the bar.\u00a0 I turned to see the director of personnel with female employees under each arm yelling at the owner that he positively was not going to throw him out of the place.\u00a0 I looked at Larry, my boss and said, \u201cWhat have you gotten me into.\u201d<\/p>\n

At a company in Arizona almost my entire quality inspection group came from the local Holiday Inn\u2019s weekly underwear modeling show, seems my predecessor liked to frequent the place.<\/p>\n

Doing a walk through at Compaq Computer\u2019s brand new factory one day, I asked my Quality manager who the new inspector was.\u00a0 Looking puzzled, he walked over to find out that our \u201cnew employee\u201d had been working for the past two weeks. Apparently she just walked in off the street from the local watering hole after hearing that we needed people.<\/p>\n

I arrived at the supplier\u2019s facility just in time to see the daily ritual of selecting which of the wino\u2019s lined against the wall would be used to stuff electronic components into printed circuit boards that day.<\/p>\n

The Manufacturing Director I worked for at ITT Courier Terminal Systems suggested I follow in the footsteps of his previous Quality Manager who used to dress up as an SS Officer with hip boots and a crop to give the workers a little levity. \u201cRelieves the stress\u201d he said. \u201cEveryone knows a happy worker is a productive worker\u201d! I think he became a college professor at Arizona State soon thereafter.<\/p>\n

Silvia was a fast-talking, street savvy statistical data clerk that didn\u2019t have a clue how to add two and two and get four consistently. A random number generator could solve it faster.\u00a0 But she was the top mans pimp and prized labor informer. So she became Quality\u2019s Master Statistician and my responsibility to manage.\u00a0 So it goes in the confessions of a Quality manager.<\/p>\n

These are just a few of the incidents that go with 20 years experience in business. Everyone has them but it does appear, from talking to others, that a profession in the quality industry is kind of unique. It seems that the best and the worst are accentuated when you\u2019re focused on the quality of products, services, work, decisions and relationships. People are naturally averse to being monitored but they seem to get really incensed when you\u2019re thought to be insinuating that their ability to perform work correctly is lacking. As you might imagine it tends to generate an adversarial relationship up and down the chain of command very quickly. Overcoming that natural tendency was what I thought implementing quality was all about. After all a happy person is a productive person and quality minded one at that, Right?<\/p>\n","protected":false},"excerpt":{"rendered":"

For whatsoever a man soweth, that shall he also reap. Galations 6:7 The fight started out on the production floor, the manufacturing manager got so mad he put his fist through a wall after accosting my Quality Engineering manager. I\u2019ll be the first to admit it; I started it.\u00a0 But it couldn\u2019t compare with the […]<\/p>\n","protected":false},"author":2,"featured_media":0,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[1],"tags":[],"class_list":["post-159","post","type-post","status-publish","format-standard","hentry","category-uncategorized"],"_links":{"self":[{"href":"https:\/\/beta.qcrcorp.com\/index.php?rest_route=\/wp\/v2\/posts\/159","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/beta.qcrcorp.com\/index.php?rest_route=\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/beta.qcrcorp.com\/index.php?rest_route=\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/beta.qcrcorp.com\/index.php?rest_route=\/wp\/v2\/users\/2"}],"replies":[{"embeddable":true,"href":"https:\/\/beta.qcrcorp.com\/index.php?rest_route=%2Fwp%2Fv2%2Fcomments&post=159"}],"version-history":[{"count":0,"href":"https:\/\/beta.qcrcorp.com\/index.php?rest_route=\/wp\/v2\/posts\/159\/revisions"}],"wp:attachment":[{"href":"https:\/\/beta.qcrcorp.com\/index.php?rest_route=%2Fwp%2Fv2%2Fmedia&parent=159"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/beta.qcrcorp.com\/index.php?rest_route=%2Fwp%2Fv2%2Fcategories&post=159"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/beta.qcrcorp.com\/index.php?rest_route=%2Fwp%2Fv2%2Ftags&post=159"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}